Privacy Policy

The Full Story

At H and R Group, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you use our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

Name, surname, and contact details (phone number, email address)
Physical address for service calls
Communication history
Device/browser information through cookies (for website optimization)

2. How We Use Your Information

We use your data to:

Respond to your queries or contact form submissions
Provide you with electrical and solar services
Improve our customer service
Send occasional promotional offers or updates (only with consent)

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with:

Our internal team for service delivery
Trusted third-party service providers (e.g. email automation tools) under strict confidentiality

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or deletion
Opt-out of any direct marketing communication

To make a request, email us at info@handrgroup.co.za.

6. Cookies

Our website may use cookies to improve your experience. You may disable cookies in your browser settings, but some site functionality may be affected.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this policy occasionally. Please review it periodically. Continued use of the website constitutes acceptance of the changes.